Monday, January 18, 2010

Work and meaning in hard economic times

In a New York Times Sunday Magazine essay entitled "Part-Time Fulfillment," writer Beverly Willett shares her experience working at a "fulfillment center" for phone and internet sales. The simple and personal messages that came with some orders reminded Willett of her own family connections, in addition to the manual work beside other working men and women.

Here's part of the essay:
The items [the center shipped in orders] ranged from T-shirts and teddy bears to coffee mugs and casserole dishes.

. . . The pay was $12 an hour, before taxes, with no health coverage, sick leave or other benefits. During the first few weeks, I sat in a chair all day and typed in orders, a far cry from my early days as a lawyer representing clients with household names.

Right after I got my first paycheck, my car broke down, and heating-oil money was diverted to the repair shop. During Week 2, the 20 to 25 hours I thought I’d be working dwindled to 13. But I called a halt to my pity party when I counted up all my friends who lost their jobs in 2009. And that’s when I began to feel satisfaction from the work I did get. Although the job involved inputting product codes and shipping data for several hours at a time, it somehow got me in touch with real people with real lives in real towns. And it gave me glimpses into worlds other than my own that, for at least the course of a workday, melted preoccupation with my own troubles.